Mr. Epstein is the Chairman & CEO of Itel-BPO Solutions and holds a leading authority on the subject of outsourcing in the Caribbean along with being the first Vice-President and immediate past President of the Business Process Industry Association of Jamaica (BPIAJ).
He was recently named chairman for Car Rental 8.com, a rental brokerage firm based in Tampa, Florida that provides a rental car booking service that manages over 70,000 bookings per year and has supply agreements with all of the major car rental brands globally. Mr. Epstein is the Chairman of Alpha Angels, an angel investment group made up of other entrepreneurs in Montego Bay, Jamaica who invest in early stage startups.
He has over sixteen (16) years of professional experience in the contact centre industry and was recently named “2016 Entrepreneur of the Year” by Nearshore Americas. He was also ranked one of the 50 most influential executives in Nearshore Outsourcing in Latin America and the Caribbean. Itel-BPO has been awarded “Employer of the Year” both in 2013 and 2014 by the Montego Bay Free Zone Company.
Outsource Caribbean Conference
Hosted by The Caribbean Export Development Agency
Baobab Tower, Warrens