ABOUT THE OUTSOURCING SECTOR IN THE CARIBBEAN

The Caribbean region is emerging as one of the most attractive destinations for BPO. The region offers competitive cost levels, a well-educated workforce with extensive language capabilities, flexible labor regimes as well as time-zone advantages and geographical proximity to its key source market, North America. The global trend of BPO clients shifting their focus from cost savings to more high-quality services is also likely to further boost the investment opportunities in the region.

For the past 15 years, thanks to the telecommunication liberalization in the early 2000s, the BPO industry in the Caribbean has been developing at fast pace.

This Report provides information on the sector in the Caribbean Download Report